Terms Of Service

Effective date: 5 November 2026

Welcome, and thank you for your interest in Serenix Ltd. (“Serenix,” “we”, or “us”) and our website at Blueticks.co and our website whatsapp-scheduler.com, along with our related websites, networks, applications, mobile applications, and other services provided by us, including (each as defined below, and collectively, the “Service”). These Terms of Service are a legally binding contract between you and Serenix regarding your use of the Service.

PLEASE READ THE FOLLOWING TERMS CAREFULLY.

BY CLICKING “I ACCEPT,” OR BY DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY, THE FOLLOWING TERMS AND CONDITIONS, INCLUDING Serenix’S PRIVACY POLICY (TOGETHER, THESE “TERMS”). If you are not eligible, or do not agree to the Terms, then you do not have our permission to use the Service. YOUR USE OF THE SERVICE, AND Serenix’S PROVISION OF THE SERVICE TO YOU, CONSTITUTES AN AGREEMENT BY SerenixS AND BY YOU TO BE BOUND BY THESE TERMS.

1. Service Overview

Serenix offers users task management software services, “Blueticks”, and “Whatsapp scheduler”, which allow users to organize tasks, projects, and goals in one place. Blueticks also offers an asynchronous team communication platform, which allows users to organize workplace team conversations.

2. Eligibility

You must be at least 13 years old to use the Service. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 13 years old; (b) you have not previously been suspended or removed from the Service; and (c) your registration and your use of the Service is in compliance with any and all applicable laws and regulations. If you are an entity, organization, or company, the individual accepting these Terms on your behalf represents and warrants that they have authority to bind you to these Terms and you agree to be bound by these Terms.

3. Accounts and Registration

To access the Service, you must register for an account. When you register for an account, you may be required to provide us with some information about yourself, such as your name, email address, or other contact information. You agree that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times.

When you register, you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account. If you believe that your account is no longer secure, then you must immediately notify us either by (a) emailing us at support@blueticks.co or support@Blueticks.co (depending on which Serenix Service product you are using), or (b) submitting a support ticket at https://Blueticks.co

4. General Payment Terms

Certain features of the Service may require you to pay fees. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. All fees are in the currencies provided on the Serenix website and, except as expressly provided by applicable law, are non-refundable. Nothing in these Terms limits any refund or withdrawal right you have under mandatory law.

Refund Policy. You can get a full refund of any subscription payment if you ask within 14 days of that payment. This applies to the first payment and to each renewal. Email support@blueticks.co from the address on your account. You do not need to give a reason. We refund to the original payment method within 14 days of your request. Payments older than 14 days are not refunded, except where the law requires it.

  1. Price. Serenix reserves the right to determine pricing for the Service. Serenix will make reasonable efforts to keep pricing information published on the website up to date. We encourage you to check our website periodically for current pricing information. Serenix may change the price of any feature of the Service; if this occurs, Serenix will provide you advance notice of the changes before they apply. Serenix, at its sole discretion, may make promotional offers with different features and different pricing to any of Serenix’s customers. These promotional offers, unless made to you, will not apply to your offer or these Terms.
  2. Authorization. You authorize Serenix and its third party payment processors to charge all sums for the orders that you make and any level of Service you select as described in these Terms or published by Serenix, including all applicable taxes, to the payment method specified in your account. If you pay any fees with a credit card, Serenix or its third party payment processors may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase.
  3. Subscription Service. Paid plans renew every month on the same day until you cancel. The first charge is on the trial end date if you added a card during the trial, or on the day you buy if you did not have a trial. The price is the one shown at the time you confirm, plus any tax. We tell you before the price changes, and a change never applies to a charge you already agreed to. If you cancel, you keep the plan until the end of the period you paid for and are not charged again. To avoid the next charge, cancel before the renewal date. For information on the “Subscription Fee”, please see our pricing page.
  4. Delinquent Accounts. Serenix may suspend or terminate access to the Service, including fee-based portions of the Service, for any account for which any amount is due but unpaid. In addition to the amount due for the Service, a delinquent account will be charged with fees or charges that are incidental to any chargeback or collection of any unpaid amount, including collection fees.
  5. Free trial and conversion to paid. New accounts may get a free trial of 7 days. No card is needed to start. If you do not add a card, the trial ends by itself on the end date and you are not charged. If you choose to add a card during the trial, we show you the plan, the price, and the date of the first charge, and you confirm by ticking an unticked box. Adding a card does not charge you that day. On the trial end date we charge the card for the plan you chose. We email you 3 days before that first charge. Each account can use the trial once.
  6. Consumers and businesses. If you use Blueticks for your business or profession, these Terms apply to you as a business customer. If you use it only for personal purposes and live in the EU, the UK, or another place with consumer protection laws, those laws apply to you and these Terms do not take them away. By default we treat every individual as a consumer.
  7. EU and UK consumers: right to withdraw. If you are a consumer in the EU or UK, you have the right to withdraw from a purchase within 14 days, without giving a reason. The period starts when you buy a paid plan (the first payment) and, for each renewal, when that renewal is charged. To withdraw, tell us clearly, for example by email to support@blueticks.co. You can use the model withdrawal form but you do not have to. We refund you in full within 14 days. If you asked for the service to start straight away, our refund policy above still refunds you in full.

5. Serenix Service Products

  1. General. Users may sign up for an account for the various Serenix Service products described below via the Serenix website or mobile application, as applicable. These Terms apply to all products that are a part of the Service.
  2. Blueticks - You may choose to sign up for the free version of Blueticks or the paid subscription version of Blueticks (“Blueticks”), which automatically renews at the end of your billing period consistent with the terms of Section 4.3. Serenix does not represent or guarantee when, if ever, Blueticks Pro features will be available in the free version of Blueticks. You can upgrade from the free version of Blueticks to Blueticks Pro at any time by following instructions on our pricing page.
  3. Whatsapp Scheduler - You may choose to sign up for the free version of Blueticks or the paid subscription version of Whatsapp Scheduler (“WS”), which automatically renews at the end of your billing period consistent with the terms of Section 4.3.
  4. Unlimited Credits; Fair Use. Where an “unlimited credits” option is offered with your subscription, it is intended for normal business use. We monitor for unusually high usage, and we may contact you to understand your use, and may take reasonable steps to protect the Service if usage is not consistent with normal business use.

6. Licenses

  1. Limited License. Subject to your complete and ongoing compliance with these Terms, Serenix grants you, solely for your personal use or for your employer’s internal business operations, as applicable, a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service to which you have subscribed.
  2. License Restrictions. Except and solely to the extent such a restriction is impermissible under applicable law, you may not: (a) reproduce, distribute, publicly display, or publicly perform the Service; (b) make modifications to the Service; or (c) interfere with or circumvent any feature of the Service, including any security or access control mechanism.
  3. Feedback. If you choose to provide input and suggestions regarding problems with or proposed modifications or improvements to the Service (“Feedback”), then you hereby grant Serenix an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to exploit the Feedback in any manner and for any purpose.

7. Ownership; Proprietary Rights

The Service is owned and operated by Serenix. The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, promotional content and all other elements of the Service (“Materials”) provided by Serenix are protected by intellectual property and other laws. All Materials included in the Service are the property of Serenix or its third party licensors. Except as expressly authorized by Serenix, you may not make use of the Materials. Serenix reserves all rights to the Materials not granted expressly in these Terms.

8. Third Party Terms

  1. Third Party Services and Linked Websites. Serenix may provide tools through the Service that enable you to export information, including User Content, to third party services. By using one of these tools, you agree that Serenix may transfer that information to the applicable third party service. Third party services are not under Serenix’s control, and, to the fullest extent permitted by law, Serenix is not responsible for any third party service’s use of your exported information.
  2. Third Party Software. The Service may include or incorporate third party software components that are generally available free of charge under licenses granting recipients broad rights to copy, modify, and distribute those components (“Third Party Components”).

9. User Content

  1. User Content Generally. Certain features of the Service may permit users to upload content to the Service and send content through the Service. You retain any copyright and other proprietary rights that you may hold in the User Content that you post to the Service.
  2. Limited License Grant to Serenix. By providing User Content to or via the Service, you grant Serenix a worldwide, non-exclusive, irrevocable, royalty-free, fully paid right and license (with the right to sublicense) to host, store, transfer, display, perform, reproduce, modify for the purpose of formatting for display, and distribute your User Content.

13. Modification of these Terms.

We reserve the right to change these Terms on a going-forward basis at any time. Please check these Terms periodically for changes.

14. Term, Termination and Modification of the Service

  1. Term. These Terms are effective beginning when you accept the Terms or first download, install, access, or use the Service, and ending when terminated as described in Section 14.2.
  2. Termination. If you violate any provision of these Terms, your authorization to access the Service and these Terms automatically terminate. You can cancel your subscription in the app under Buy Subscription > Cancel subscription. The cancel steps ask you for a reason (optional, you can pick one or Skip), may show you one offer you can skip, and ask you to confirm. Canceling stops future renewals. You can also email support@blueticks.co and we cancel it for you. Closing your account is a separate step.
  3. Effect of Termination. Upon termination of these Terms: (a) your license rights will terminate and you must immediately cease all use of the Service; (b) you will no longer be authorized to access your account or the Service; (c) you must pay Serenix any unpaid amount that was due prior to termination.
  4. Modification of the Service. Serenix reserves the right to modify or discontinue the Service at any time, temporarily or permanently, without notice to you.

15. Indemnity

To the fullest extent permitted by law, you are responsible for your use of the Service, and you will defend and indemnify Serenix and its officers, directors, employees, consultants, affiliates, subsidiaries and agents from and against every claim brought by a third party, and any related liability, damage, loss, and expense, including reasonable attorneys’ fees and costs, arising out of or connected with your unauthorized use of the Service.

16. Disclaimers; No Warranties

THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. Serenix DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE Serenix ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON OR AVAILABLE THROUGH THE SERVICE.

19. Miscellaneous

  1. General Terms. These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference into these Terms, are the entire and exclusive understanding and agreement between you and Serenix regarding your use of the Service.
  2. Governing Law. These Terms are governed by the laws of Cyprus, and the courts of Cyprus have jurisdiction, without limiting any rights you have under mandatory consumer law in your country.
  3. Contact Information. The Service is offered by Serenix Ltd. located at 68 Spyrou Kyprianou, Germasogeia, Limassol, Cyprus (company no. HE 446587). You may contact us by sending correspondence to that address or by emailing us at support@blueticks.co.
  4. No Support. We are under no obligation to provide support for the Service. In instances where we may offer support, the support will be subject to published policies.

International Use. We welcome global customers. Access to the Service from countries or territories or by individuals where such access is illegal is prohibited.